{"id":820,"date":"2019-07-28T11:30:19","date_gmt":"2019-07-28T18:30:19","guid":{"rendered":"https:\/\/sandiegonewsdesk.com\/?p=820"},"modified":"2019-07-27T12:00:02","modified_gmt":"2019-07-27T19:00:02","slug":"san-diego-navy-medical-center-continues-to-succeed","status":"publish","type":"post","link":"https:\/\/sandiegonewsdesk.com\/?p=820","title":{"rendered":"San Diego Navy Medical Center Continues to Succeed"},"content":{"rendered":"

The U.S. Navy Medical Center in San Diego received its highest patient satisfaction ratings in eight years. The facility was in the top quarter for all 10 metrics considered by the Centers for Medicare and Medicaid Services along with the Defense Health Agency\u2019s Customer Satisfaction Survey.<\/span><\/p>\n

The facility also received its best results ever on the Tricare Inpatient Satisfaction Survey. According to Jeff Apana, the hospital\u2019s patient relations compliance officer, \u201cOur customer relations program was formally commended by the inspector general inspectors as the `gold standard\u2019 of programs they have inspected across Navy medicine.\u201d<\/span><\/p>\n

In total, 17 of the hospital\u2019s staff and healthcare providers were included in the Joint Outpatient Experience Survey\u2019s \u201cbest of the best\u201d list, which provides for exceptional medical care providers from throughout the Navy.<\/span><\/p>\n

Along with being one of the best hospitals in the Navy, the Navy Medical Center San Diego is also used as a training ground for medical personnel being sent to combat zones overseas. The hospital also conducts medical research, education, and training in military medicine.<\/span><\/p>\n

\u201cThere\u2019s nothing more gratifying than to receive confirmed, positive feedback directly from our customers and patients,\u201d said Capt. Bradford Smith, the commanding officer of NMCSD. \u201cWe have been hitting the mark when it comes to taking care of our patients.\u201d<\/span><\/p>\n

 <\/p>\n

Photo by\u00a0Hush Naidoo<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

The U.S. Navy Medical Center in San Diego received its highest patient satisfaction ratings in eight years. The facility was in the top quarter for all 10 metrics considered by the Centers for Medicare and Medicaid Services along with the Defense Health Agency\u2019s Customer Satisfaction Survey. The facility also received its best results ever on…<\/p>\n","protected":false},"author":3,"featured_media":860,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3,5],"tags":[],"class_list":["post-820","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-economy","category-military"],"yoast_head":"\nSan Diego Navy Medical Center Continues to Succeed - San Diego News Desk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/sandiegonewsdesk.com\/?p=820\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"San Diego Navy Medical Center Continues to Succeed - San Diego News Desk\" \/>\n<meta property=\"og:description\" content=\"The U.S. Navy Medical Center in San Diego received its highest patient satisfaction ratings in eight years. 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